Director of Operations

Role Overview:
Ramah Berkshires Director of Operations (DO) is a senior level, full-time, year-round position overseeing the facilities, operations, security, and IT of the organization. The DO supervises the Facilities staff as well as the Food Service, and Maintenance teams during the summer.  The DO is a key strategic partner to the Director and senior year-round and summer leadership teams in the leadership of Camp Ramah in the Berkshires. This role requires a proactive, organized, and detail-oriented leader who can create a positive environment for staff, campers, and families.

The DO will guide the organization’s operations functions, including HR, facilities, and IT. Within operations, the DO will oversee operations associated with facilities, travel, commissary, security, and risk management.

This role is suited for an existing high-level professional with camp and/or business experience, as well as operational know-how. The appropriate candidate will demonstrate a commitment to building the type of year-round and lifelong interpersonal relationships and holistic Jewish community that are essential to Ramah Berkshires mission.

Location:
September to May: Hybrid (3 days a week in the office) in Teaneck, NJ
June-August: Full-Time in Wingdale, NY

What You’ll Do:

• Camp Operations

  • Manage day-to-day summer operations, including Business Office, transportation, commissary, security, and housekeeping.

  • Hire and supervise seasonal and year-round staff including: commissary, maintenance, facilities, and housekeeping.

  • Oversee technology and manage outsourced IT services; implement technology upgrades as needed.

  • Responsibility for establishing policies and ensuring compliance with legal, regulatory and accrediting bodies.

  • Supervise all security matters for camp, including the security plans, security systems, and security grants.

  • Serve as the lead administrator for our CRM (Campminder) and assist in the tracking, collecting, and compiling of relevant information.

  • Foster a positive camp culture by promoting teamwork, open communication, and problem-solving.

  • Monitor inventory and manage the purchasing of necessary supplies (e.g., food, equipment, and camp materials)

• Facilities

  • Ensure the safe and ongoing operation at organization facilities in Teaneck, NJ and Wingdale, NY.

  • Negotiate contracts and maintain relationships with facilities vendors.

  • Oversee facility improvement and building projects.

  • Professional lead for lay Facilities Committee of the Board of Directors.

• Strategic Direction

  • Maintain, modify, and implement personnel policies and procedures; update employee handbook as needed and ensure staff adheres to employee handbook policies. Stay abreast of and comply with changing federal, State, and local employment laws.

  • Develop, maintain, and implement strategic and operational plans to achieve long-term success and growth of the organization.

  • Ensure compliance with all local, state, and federal regulations concerning camp operations, safety standards, and industry best practices

Ideal Candidates will possess some combination of the following skills and background:

• Significant experience in the operations of an organization

• Property management / physical plant experience

• Experience in non-profit, educational, and/or camping field

• Experience in one or more related for-profit fields including consulting, HR, and operations

• The ability to be a self-starter with strong work ethic and excellent organizational, time management, and multitasking skills

What You’ll Need:

• Considerate and respectful of others at all times

• Outstanding organizational and executive functioning skills

• Passion for strengthening Jewish identity

• Ability to problem solve and think creatively

• High energy level and be extremely goal-oriented

• Self-motivated and able to work both independently and with a team

• Approach opportunities and challenges with confidence, determination, and resilience

• Must be able to work in a demanding environment and able to quickly adjust to changing conditions

 Job requirements:

• Summer residency of approximately 11 weeks at Ramah’s campus in Wingdale, NY

• Regularly scheduled time during the off-season at our Camp facility.

• Ability to build trusting and lasting relationships with campers, camper parents, staff, professional leaders, vendors, and other partners

Salary and Benefits

• Base Salary range of $85,000-$105,000 

• 403b with Employer Contribution after 1 year

• Generous PTO: 10 days personal vacation.  5 days off post camp.  The office is closed all of Pesach, Christmas through New Years, as well as the Jewish and secular holidays.

• Medical, dental, and vision options

• Customary additional benefits

• Hybrid work schedule (3 days a week in the Teaneck office during the off-season)

• Go home every day feeling like you made the camp and the world a better place

Resumes should be sent to ekenter@ramahberkshires.org

WHO WE ARE:

Camp Ramah in the Berkshires (www.ramahberkshires.org) is a vibrant summer camp community, where Campers grow in a beautiful and safe setting, surrounded by life-long friends and are nurtured by spirited role models. Ramah is a transformative Jewish experience for its campers, staff, families and the communities of the New York metropolitan area. 

Ramah Berkshires Values:

Ruach (Fun & Joy) – We celebrate every day as we immerse in exceptional and joyful Jewish experiences. 

Achrayut (Responsibility & Respect) – With a focus on kindness and caring, we are inclusive and show mutual respect. 

Malchut (Wonder) – We ask questions, we explore, we try new things, we find our voices.

Ahavat Israel (Love) – We have a deep and abiding love of Israel and for the Jewish community. 

Ḥaverut (Community & Friendship) – We build lifelong relationships in our home away from home.

In all that we do, Ramah Berkshires is committed to ensuring enjoyable, meaningful, and safe experiences for our campers and staff.